Alldata support number. Contact the ALLDATA Billing Department at 800-859-3282, option 3 for more information about ALLDATA's Pay Portal. From advanced diagnostic troubleshooting to step-by-step repair assistance, you’ll get unlimited calls per vehicle case until the problem is solved. . Results - Displays the number of search results and can be clicked to close the search menu or quickly return to these search Business Hours Technical Support Monday - Friday: 5:30am - 5:00pm (Pacific) Automotive Support (Library Requests) Monday - Friday: 5:30am - 5:00pm (Pacific) Billing & Account Support United States: Monday - Friday: 6:00am - 4:00pm (Pacific) Training Monday - Friday: 5:30am - 5:00pm (Pacific) ALLDATA Tech-Assist (Diagnostic Hotline) The VIN (Vehicle Identification Number) is a serial number used to identify an individual vehicle. Note: VINs do not include the letters I (i), O Click the name of your product to get started: If you're not sure which product you have, open your product and look at the URL (web address) before clicking below. ” Account administrators with standard billing can access the ALLDATA Customer Portal from the www. By logging in to this product, you agree to our ALLDATA is the industry’s #1 choice for unedited OEM automotive repair and collision information. Product Support ALLDATA Shop Manager / Estimator Everything you need to know about using Shop Manager and Estimator Contact Worldpay for: Problems using Worldpay payment processing Problems with the payment terminal Changes to your Worldpay account or billing information Worldpay Helpline: 800-846-4472 ALLDATA Tech‑Assist® is a diagnostic hotline staffed by 30+ ASE-Certified Master Techs in three time zones to serve the entire U. See company details and contact information for Alldata as well as related information and industry data. Note: The Description will appear on the Invoice. Due to the method Manage Online uses to send text message notifications, the sender phone number cannot be changed. Shop Manager simplifies the creation of everyday shop documents like estimates, repair orders, and invoices. If you haven't already, save the document as an Estimate or Repair Order to enable parts ordering The order number will now display on the line item. Book a demo today. In Europe, we already have a strong foothold and are still growing. Manually select the Year, Make, Model from each menu. See how to download and install the latest VCI update through the ALLDATA Mobile app Contact Customer Support Find out how to contact ALLDATA for Support, Sales, and more. Support & Training To reach the Support & Training Teams, call (800) 859‑3282. View reported Service History by vehicle. If you are not able to get your username / password using the automated processes above, call Customer Support at 800-859-3282, option 2. It’s an excellent tool for shops – especially growing and multi-shop operators – with the ability to perform extensive business reporting, a built-in customer relationship manager (CRM) and more. Shop Jobs allow you to prebuild generic jobs (grouped parts and labor information) that can be reused for multiple vehicles and quickly added to any estimate. The Library Request service is included with your Repair or Collision subscription. Vehicle Data Publishing Vehicle data is published to Repair/Collision (my. Enter the following information that was given to you by Twilio, then click Save: Account Number Authentication Key Sender Phone Number Click the Enable 2-Way Texting button (Optional) To Enable Document Authorizations via text: Click Enable Sending Shop Profile includes your company contact information and the total number of Access Points available for each of your ALLDATA products. Report completed services to CARFAX so that customers have a record of work performed. Note: VINs do not include the letters I (i), O Contact Customer Support CALL 1-800-859-3282 - Select Option 1 for Current ALLDATA Subscribers, then select one of the following options: ALLDATAdiy customers - please contact the Support Team for assistance. Viewing the Parts and Labor page Parts Information OEM Part # - Original Equipment Manufacturer's part number. Collision OEM procedures such as sectioning and structural repairs, handling of new materials, panel replacement, sensors ALLDATA is the industry’s #1 choice for unedited mechanical and collision OEM repair information, diagnostic solutions, shop management software, and support services, trusted by more than 400,000 technicians in over 115,000 shops worldwide. Highly Recommended Line Code: Better organize parts by adding a three-digit prefix to each part number. An Access Point for the app is temporarily assigned to a user when they open it from within ALLDATA Portal. See all billing support and payment options. If you are not sure what your username or password are, call ALLDATA Customer Support at 800-859-3282 option 2 for assistance. Before 1981, the VIN format was not standardized and varied by manufacturer. View ALLDATA (www. For 2023, we are putting additional emphasis on Germany and the U. Put them to the test! Customer Support line: 800-859-3282, option 5 Training Department Hours: Available Monday - Friday: 5:30am - 5:00pm, PST (Pacific) Unlimited support Unlimited support and training – we’re here as long as you need us. Hardware and software requirements to successfully run Repair or Collision August 2021 Updates ALLDATA Repair Punch-out Seamlessly navigate to ALLDATA Repair by clicking on the ‘Repair’ button displayed in the header section of MANAGE Online. It Billing & Account Support United States: Monday - Friday: 6:00am - 4:00pm (Pacific) ALLDATA Manage Online provides shop management solutions, streamlining operations for automotive repair professionals. Supplier Code: Select the supplier. - 3:00 p. -based company has more than 115,000 subscribers worldwide who rely on ALLDATA for OEM-accurate mechanical and collision repair information, shop management software, and training. For articles and videos, visit the ALLDATA Support Center Affiliates & Integrations To find out more about partnering with ALLDATA, please contact: General Questions ALLDATA is the largest supplier of OEM information and business solutions for repair and collision shops. In 1996, ALLDATA was purchased by AutoZone with the vision of providing the best combination of service and repair information and parts. Fill in the following information: Required Part #: Enter the part number that is specific to the item. The Parts and Labor Catalog can be accessed by clicking one of the following options on the Work screen: Click Setup >> Parts. Pacific Phone: Local: 214-939-0500 Toll Free: 877-396-3748 Fax: Tech-Assist Pricing (2 payment options) $44 per case – Pay only for the expert help you need from our hotline team of ASE-Certified Master Technicians on a case-by-case basis. com/us/en/customer/login If you are unable to access your account, please contact our Billing department at 800-859-3282, option 3 for assistance. alldata. The dates listed below reference the general time period that info was added. This standard applies to vehicles built in or after 1981. , ALLDATA is the number one choice for OEM repair information. To search, start typing a search term. com? Contact your ALLDATA Account Manager or 800-859-3282 (Option 4) for more information. Click the Enable Worldpay toggle switch. Select Plate >> select the state that the license plate is registered in >> type in a license plate number >> click Search. The part status will now display as the Purchase Order number. The selected parts will now appear as line items in Shop Manager. Actual pricing may vary by location. This entry portal for remote support assistance requires escort from an ALLDATA phone agent to ensure the highest quality service to all subscribers. These are both listed on your invoice (bill). Password Reset Find out how to contact ALLDATA for Support, Sales, and more. A Twilio account is required to send texts from MANAGE Online. LOG IN Header Flyout Menu - DIY US Product Log In ALLDATA® Repair, Collision, Shop Manager ALLDATAManage Online® ALLDATATech-Assist® 855-461-5957 Contacting PaySafe Solutions Support Contact PaySafe Solutions regarding: Problems with using PayGuardianWEB or PaySafe Solutions Payment Processing Problems with the payment terminal Changes to your account or billing information Hours of Operation: Monday-Friday 6:30 a. (example Access ALLDATA for comprehensive vehicle repair information, diagnostics, and maintenance resources tailored for automotive service professionals. and Canada. The number of Access Points for each product designates the total number of users that can access a product at the same The VIN (Vehicle Identification Number) is a serial number used to identify an individual vehicle. Passwords need to be at least eight characters in length with at least one number and one symbol (~!@#$%^, etc. By signing in to ALLDATA, you agree to our Terms and Conditions of Use Cookie Settings Privacy Statement Do Not Sell My Personal Information LOG IN Header Flyout Menu - DIY US Product Log In ALLDATA® Repair, Collision, Shop Manager ALLDATAManage Online® ALLDATATech-Assist® 855-461-5957 To set up Twilio text messaging to work with Manage Online: Go to Setup >> User Options >> Twilio Texting Service. S. If customers reply to your text message, the message will not go through to you, nor will they receive an error message. Verify or update additional vehicle specifics as required. Enter your Device Setup information >> click Add Device. Perform select tasks at the vehicle – or anywhere – and instantly share new customer/ vehicle info, scan reports, inspections, and more with your entire service team. Register Your Twilio Number (A2P 10DLC registration) Other Links Watch the Video IMPORTANT Due to text messaging carrier regulation changes, all phone numbers used to send text messages from an application to a person (A2P) must be registered or texts will be blocked. m. The ALLDATA Library Team will research your request and quickly email, fax, or call with the OEM information. A Purchase Invoice is used to create a receipt for items not purchased using ALLDATA Manage Online. All support is provided via email. All major credit cards accepted. An AutoZone Catalog PIN is required to access AutoZone parts pricing information through Shop Manager. Option 1: Submit the Library Request Form In ALLDATA Repair or Collision, select the vehicle that you would like more information for. No matter what type of repairs you do, be prepared with the latest ADAS information, direct from the OEMs. The 10th character in the 17-character VIN represents the vehicle model-year. com) on a daily basis. Secure payments take just minutes to process. ) over the counter. It reviews your estimate line-by-line and alerts you to OEM-required procedures so you can limit liability and accurately plan necessary inspections and repairs. Get quick access to your ALLDATA Repair subscription from within Manage Online Reduces the number of time you must select a vehicle Buy Your Own Texting - Twilio Texting Service LoginPassword Reset Access detailed online repair manuals and factory-original information for DIY mechanics with ALLDATAdiy. As part of our commitment to customer service, ALLDATA strives to make you feel safe and comfortable doing business with us. Contact Customer Support CALL 1-800-859-3282 - Select Option 1 for Current ALLDATA Subscribers, then select one of the following options: ALLDATAdiy customers - please contact the Support Team for assistance. We already have 10,000-plus customers in Germany, where the total market is around 50,000 shops. By signing in to ALLDATA, you agree to our Terms and Conditions of Use Cookie Settings Privacy Statement Do Not Sell My Personal Information Find out how to contact ALLDATA for Support, Sales, and more. Contact your local AutoZone commercial store or call 1-866-853-6459 to set up an account and to get credentials. This incorporates receipts from outside Start entering vehicle information by: Search: Leave the YYME/VIN option selected, then type in Year, Make, Model, Engine or VIN. If you accidentally misspell a word, it will automatically display search results for the closest match. Monthly Subscription – Contact your Account Manager for pricing (800-859-3282) Tech-Assist Changing license plate information From the Vehicle screen, click Change License. The search results will automatically appear. The ALLDATA Shop Manager is the third addition to the company's suite of shop management solutions, which also includes Estimator and Manage Online. For articles and videos, visit the ALLDATA Support Center. Description: Enter a description, or the name of the part. Writing a Purchase Invoice for these items will help keep track of these purchases within the program. Click the Work tab to go back to your work document. Before enabling and using Worldpay Payment Processing, contact Worldpay at (800) 846-4472 . It syncs seamlessly with ALLDATA Repair ® or ALLDATA Collision ® so you can instantly toggle between the industry’s number one OEM repair database and your work documents in Shop Manager. Plus live video-streaming so our experts can show you the solution while you’re talking to them. Note: If you normally access ALLDATA without a username and password (IP Recognition) please visit my. Terminal ID - Will automatically filled in. Find related and similar companies as well as employees by title and much more. Choose the desired vehicle from the list that appears. Access ALLDATA Repair for automotive repair information, diagnostics, and maintenance resources to support vehicle service professionals. What information should I include on my check/money order? Your ALLDATA account number Your ALLDATA reference (invoice) number These are both listed on your invoice (bill). com (after login) header menus or directly at https://www. Contact your ALLDATA Account Manager directly, or dial 800-859-3282 (Option 4), to add additional access points Learn more about ALLDATA's company details, contact information, competitors, and more. Shop Manager integrates directly Feb 1, 2023 · What are ALLDATA’s plans for Europe? In the U. The estimated time a factory My Account allows you to manage the passwords and password recovery email addresses for all users on the account. Plus, you can access the entire program anywhere, anytime - so you can work where you want, when you want. Have your credit card ready when you call. Interactive Color Wiring Diagrams Available in Repair / Collision Updated (my. Call 888-724-4165 or fill out the form to get a demo of ALLDATA. The update must be performed using the most recent version of the ALLDATA mobile app or with the assistance of an ALLDATA Support Representative. By logging in to this product, you agree to our Update Your Contact Information For security, all changes to contact information are made by phone. Enter the New License Plate information >> select the State >> click Update. The parts will display in your Nexpart Multi-Seller cart. com) location in California, United States , revenue, industry and description. Check open recalls/service history with Trusted Advisories and order parts 24/7 from AutoZone Ordering Inventory by Part Number Click Inventory >> New Order. WHAT KIND OF VEHICLES AND QUESTIONS CAN WE NOT ASSIST WITH? We will provide assistance on any vehicle that is published in your ALLDATA Repair product. K. To change the text that appears in Notes: Make any desired changes to the default text, such as listing the date ALLDATA Repair Planner is a timesaving tool that works with the three major estimating systems and integrates seamlessly with ALLDATA Collision’s repair platform. Create a new Shop Job About ALLDATA ALLDATA® is the industry’s #1 choice for unedited OEM automotive repair and collision information. For assistance finding OEM information in your ALLDATA program, use the Library Request link in ALLDATA ® Repair SM or ALLDATA ® Collision SM . Price - Suggested Retail Price for estimating purposes. Selling products (oil, wiper blades, etc. Feb 27, 2024 · LOG IN Header Flyout Menu - DIY US Product Log In ALLDATA® Repair, Collision, Shop Manager ALLDATAManage Online® ALLDATATech-Assist® 855-461-5957 You can ask all types of DTC and/or symptom related questions for vehicles published in ALLDATA These include assistance with OEM-based diagnostic procedures, electrical system and component testing, drivability concerns, and mechanical repairs. Support & Training. Our expert Trainers take pride in meeting YOUR product training needs. Find out how to contact ALLDATA for Support, Sales, and more. Filter available parts (optional) >> select a store location >> enter a quantity >> click the add to cart button. Note: The Part No and Description will appear on the Invoice. To make changes to a user's settings you must first unlock the user by entering the user's existing password and clicking Unlock. CALL 1-800-859-3282 - Select Option 1 for Current ALLDATA Subscribers, then select one of the following options: ALLDATAdiy customers - please contact the Support Team for assistance. Search or select an option to browse the catalog for parts. Our new ADAS Quick Reference … ALLDATA, an AutoZone company, is the leading provider of unedited OEM information for the automotive repair and collision industries. ALLDATA Mobile®connects your shop’s workflow from desktop computer (or laptop) to tablet to phones. For security reasons, call from a phone number that is on file with ALLDATA so that we can use the Caller ID to validate your account. Examples: Purchasing office supplies, food, or uniforms. Affiliates & Integrations. Fax: 916-684-5225. com/ip instead. Note: This is NOT a sales tool. -based company has more than 115,000 subscribers worldwide who rely on ALLDATA for diagnostics tools, OEM-accurate mechanical and collision repair information, and shop management software. Please note: We do not provide phone support for ALLDATAdiy. Florida state law requires that automotive shops must include specific information on their estimates and invoices or risk being shut down. Login to access ALLDATA's services and manage your account. Note: Parts from standard catalogs must be ordered separately from Nexpart Multi-Seller items. Support Articles Find clear, easy-to-follow instructions and screenshots for all aspects of Manage Online - Setup, How To, FAQs, Troubleshooting, etc. Viewing previous license plate information From the Vehicle screen, double-click Original License Plate in Notes. Select the WHI Multi-Seller items you would like to order. Have ALLDATA Repair open as you take the test. Find accurate contact data easily with LeadIQ. com) Don't have access to my. For billing questions, call (800) 859‑3282, option 1, and then option 3. Classic ALLDATAdiy has been discontinued Qualifying Classic ALLDATAdiy customers with active subscriptions as of April 28, 2023 have been upgraded to the new ALLDATAdiy and should have received an email with further details and instructions. ). Enter in the Part Code and Description >> click Add To Order. Before you call To maximize the results of your call, the ALLDATA Tech-Assist team requests that you gather the following vital information: Your shop phone number (linked to your ALLDATA account) The year, make, model, engine and mileage of the vehicle Clear, complete description of the symptoms Diagnostic trouble codes (from all modules) Results from any diagnostic tests already performed ALLDATA Manage Online passwords must be changed every 90 days. Many customers also choose to set up online bill payments through their financial institution. Converting Your Database into ALLDATA Manage OnlineLog In and Change Your Password Jun 23, 2023 · ALLDATA. To reach the Support & Training Teams, call (800) 859‑3282. IMPORTANT - For security, please call from the phone number that is on file with ALLDATA so that we can use Caller ID to verify your account, or have your Account # available. Your ALLDATA Account number can be found on your monthly invoice, or you can call Customer Support for help. Click Setup >> User Options >> Worldpay Card Payments. The VIN for each vehicle is unique. Access Points become automatically unassigned after 30 minutes of inactivity, to allow other users access to the app. Enter your Account Information provided by Worldpay >> click Save. COM PRIVACY POLICY Effective: June 23, 2023 ALLDATA LLC (“ALLDATA”, “us”, “we”, or “our”) knows that you care how your information is used and shared. Many of the test questions require you to look up information or use a specific feature of the program to find the correct answer. We were created by shop owners, for shop owners – so we understand how you work and design our products to make your job easier. Labor Information Skill level ( A - Highly skilled / B - Moderately skilled / C - Low skill level) Warranty Time - Manufacturer warranty rate or factory rate. August 2025 Additional Notes 707 new TSBs were added. Hardware and software requirements to successfully run Repair or Collision Support Articles Find clear, easy-to-follow instructions and screenshots for all aspects of Manage Online - Setup, How To, FAQs, Troubleshooting, etc. To maximize the results of your call, the ALLDATA Tech-Assist team requests that you gather the following vital information: Your shop phone number (linked to your ALLDATA account) Vehicle Information Request Product Access Download Center Remote Support Header Flyout Menu - Canada Show — Header Flyout Menu - CanadaHide — Header Flyout Menu - Canada Product Support This entry portal for remote support assistance requires escort from an ALLDATA phone agent to ensure the highest quality service to all subscribers. ALLDATA Manage Online passwords must be changed every 90 days. Terminal Nickname - Create a description ALLDATA is the largest supplier of OEM information and business solutions for repair and collision shops. To find out more about partnering with ALLDATA, please contact: Feb 27, 2024 · LOG IN Header Flyout Menu - DIY US Product Log In ALLDATA® Repair, Collision, Shop Manager ALLDATAManage Online® ALLDATATech-Assist® 855-461-5957 Customer Support: 800-859-3282. To continue, follow this link for Using the Order Screen. com or my. The Vehicle Information Search is located in the upper right hand corner. Please do NOT enter into a remote support session unless escorted by an ALLDATA phone agent. Founded in 1986, the Elk Grove, Calif. Click the Enable Twilio button. Click OK. Access ADAS info ASAP Advanced Driver Assistance Systems (ADAS) are now standard on almost all new vehicles. ALLDATA Manage Online offers expanded features for comprehensive shop management. Use myCARFAX to: Decode the VIN (Vehicle Identification Number) from the license plate. nxr3 zwq ul shibe86 qp zd6v gp6 eb 9rskpq ihqh